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Paid support queue meaning8/15/2023 ![]() ![]() When manual ticket numbers are not accepted by an airline in your market and you enter a manual ticket number in the PNR, the ticketing time limit (OPC) will not be removed.Īutomatic Cancellation Element (OPC) is a PNR element that allows to automatically cancel a segment or Special Service Request (SSR). Airlines can define if ticketing time limits are applicable to manual ticket numbers or not.If the ticket is not issued on the date of the time limit, the PNR will be cancelled automatically and the PNR placed on Q1C8 of the office.If the ticket is not issued 24hrs prior to the time limit, the PNR will be queued to Q1C7 of the office.If the ticket is issued, the OPW and OPC elements are removed from the PNR.A ticket that is not associated to an infant is voided and the AIR segments are still in the PNR.A manual ticket number (FH element) is added to the PNR. ![]() A TST is created or modified (when pricing or repricing a PNR).Air segments are modified or cancelled.Travel Agencies can select in their Office Profile whether or not the PNR should be placed on queue before cancellation.Ī warning message including the TL will be displayed at End of Transaction. If no time is indicated, cancellation takes place at midnight local time. Cancellation occurs at the time indicated in the option cancellation (OPC) element, which is in local time format of the queuing office displayed in the responsible office (RP) line of the PNR. Once this time limit (TL) is reached, the AIR segments are cancelled if they have not been ticketed. If this is not the case, a ticket time limit is set automatically to a predetermined value defined by the airline. ![]() ), the system checks if a ticket number (FA/FH element) or an FB element exists for the AIR segments belonging to the airline that applies automated ticketing limits. When you file a PNR with the End of Transaction entries (ET, ETR. Automated Ticketing Limits (ATL) enables airlines to automatically assign and manage time limits for ticket issuance in Amadeus. ![]()
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